Policies

RETURN AND REFUND POLICY

RETURNS AND EXCHANGES

WHAT IS YOUR RETURN POLICY FOR NEW PRODUCTS?

FoamAction-Sports is striving to be consistently recognized for its customer loyalty and we are committed to 100% user satisfaction.

If the item you received from us is not the item you ordered or it is damaged in some way, we will make every effort to replace it as soon as possible or we will gladly take back the item and credit you the merchandise price along with shipping and handling costs.

To allow sufficient time to field test our gear in the environment of your choosing, if you find a newly purchased FoamAction Sports product unsatisfactory for any reason we will accept it back within 30-days of receipt for a full refund. However, return and/or re-delivery shipping costs are the customers’ responsibility.

 

WHAT IF I HAVE A DEFECTIVE PRODUCT?

If you ever experience an issue with a FoamAction Sports product at any time, regardless of where it was purchased, please contact us directly and we’ll do everything within reason to help you.

 

HOW DO I MAKE A RETURN?

To make a return, please take the following steps:

  • BEFORE returning any products please contact us first to receive an RMA number (Return Merchandise Authorizaton.)
  • Wrap the item in bubble wrap or other quality padding and place in an appropriate box for shipping, and please obtain tracking information in case the package is lost in transit.
  • Prominently write the RMA number on the outside of the package.  Packages will not be accepted without an RMA.
  • Include a note containing your name, shipping address, phone number and email, and reason for the return (including, if applicable, information about the firearm, ammo, and usage environment for defective returns). Please include a copy of the receipt if possible as well.